A frequent problem for any organisation is falling into a ‘silo mentality’ where departments and smaller teams can’t effectively share information with each other or uncover critical business insights.
Coming away from silos empowers people to do their best work by eliminating the barriers between customers relationships, processes and data.
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Organisations that work without silos have greater speed and flexibility. You can bring employees together from different teams/levels to solve problems and make decisions in real time. Global facilities management company Sodexo have updated their siloed computing systems with Microsoft Azure and Dynamics 365 giving them access to rich reporting tools to inform real-time decision making and drive optimisation.
With more & more organisations than ever before operating across multiple locations its crucial for your company to extend your virtual team and coordinate faster with an single view of its team members, no matter where they are. European iron ore and steel producer Metinvest is working to eliminate silos by leveraging the power of Dynamics 365 to create its own internal IT service.
It is key to understand your customers better and have the ability to respond more quickly. Datacentre maintenance company Park Place Technologies updated their internal systems to give salespeople tools that aloud them to keep up with the rapid growth. Microsoft Relationship Sales combines Dynamics 365 for Sales with LinkedIn Sales Navigator to streamline relationship selling efforts, this allows your sales team to sell smarter leading to lower costs and high close rates.
With Dynamics 365, you get access to realtime insights into customer and market demand, so you can plan more precisely and make better strategic decisions for your business. Insight into social media and market activity can also help sellers uncover new sales opportunities.
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