Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. Build great customer relationships by focusing on optimum customer satisfaction with the Customer Service apps. Customer Service provides many features and tools that organisations can use to manage the services they provide to customers. Dynamics 365 Customer Service is a model driven app that is built on the common data service platform. You can create and manage model- driven apps by using PowerApps.
Dynamics 365 applications, such as Dynamics 365 Customer Service use the Common Data Service to store and secure data used by the applications. This enables you to build apps using Power Apps and the Common Data Service directly against your core business data already used within Dynamics 365 without the need for integration.
Building apps with PowerApps helps everyone from business analysts to professional developers work more efficiently together. PowerApps enables a broad range of app scenarios to be created that infuse digital transformation into manual and outdated processes. Use both canvas and model-driven apps to build PowerApps that solve business problems for task and role-specific scenarios like inspections, field sales enablement, prospect to cash, and integrated marketing views. Use the built-in Common Data Service for Apps to store data and model processes and business logic. Take advantage of more than 200 connectors to integrate data and systems you already use. Microsoft PowerApps is a result- driven business application maker that aids organisations in pushing solutions to customers.
Spanish Point uses Dynamics 365 and PowerApps to build business solutions that help organisations improve their end-to-end business management solution in order to streamline business processes, improve customer interactions, and help employees make better decisions. We invite you to attend our upcoming Dynamics 365 Bootcamp to learn all you need to know about the Microsoft tool and kickstart your business transformation.