Engage your Customer and Build your brand

Drive real business results with social media

Put social listening and engagement at the fingertips of your sales, customer service and marketing teams. Gather insights, meet customers on the channel of their choice, and build a trusted social presence with Microsoft social engagement.

Build your brand:

• Measure brand reputation- Track sentiment on incoming social posts with automatic sentiment tagging, tailored to your organization through machine learning.
• Analyze conversations- Learn what customers are saying about your brand, campaigns, industry, and competitors across multiple social channels with social listening.
• Grow and manage your community- Engage your social media communities by identifying, tracking,and connecting with influencers and industry experts.

Sell more effectively: 

• Build credibility- Receive personalized, intelligence-driven recommendations for content to share on LinkedIn, Twitter, or Facebook to build a credible presence.
• Engage with your network- Combine the power of Dynamics 365 with LinkedIn Sales Navigator to connect with buyers and engage at scale.
• Identify purchase intent- Automatically detect purchase intent in social media posts, then route posts as leads to act on buying signals when its matters most.

Dynamics 365 for Marketing

Turn prospects into business relationships with Microsoft Dynamics 365 for Marketing. Find and nurture more sales-ready leads using multi-channel campaigns and personalized lead nurturing. Align sales and marketing together with one source of shared information, connected processes, and Office 365 collaboration tools. Make smarter decisions using concise dashboards and reporting to improve marketing ROI.

Create and nurture leads:

• Run multichannel marketing campaigns- Attract the right prospects and nurture leads from email marketing, web landing pages, webinars, phone calls, and events using the Dynamics 365 Connector for LinkedIn Lead Gen Forms.
• Personalize experiences- Use configurable templates and designer tools to set up your buyers journey and personalize experiences based upon customer engagement.
• Simplify event management- Execute in-person and virtual events with ease by managing registrations, speakers, venue logistics, and attendance data in partnership with industry leading webinar provider ON24.

Innovate with a modern and adaptable marketing and sales software platform:

• Adapt quickly- Accelerate time to market and adapt the application to your needs with no-code visual editors and tools that make it easy to build and deploy web and mobile apps.
• Drive Innovation- Transform your customer interactions with deep insights provided by artificial intelligence that guide your teams to the right business outcomes.
• Invest with confidence- Rely on the Microsoft cloud platform to reduce the cost and complexity of operating a global infrastructure, and trust our state-of-the-art datacenters to safeguard your data.

Register here to attend our next Dynamics 365 Bootcamp.