At Microsoft Build 2024, Microsoft announced a host of new powerful capabilities in Microsoft Copilot Studio, the single conversational AI tool you can use to create your very own custom copilots or extend Microsoft Copilot experiences with your own enterprise data and scenarios. One major update is that copilots can now function as independent agents. These agents can be activated by events not just conversations and can automate and manage complex, long-running business processes with greater autonomy and reduced human intervention.
With these enhanced capabilities, copilots are shifting from merely collaborating with you to working independently for you. They can be tailored to manage specific roles or functions such as IT, marketing, sales, customer success, and finance across diverse industries like travel, retail, and financial services.
With these new capabilities, here are some examples of the copilots our customers can build:
Start Building and Testing with Copilot Studio Today
Creating copilots is now easier than ever with Copilot Studio. Using our new conversational interface, you simply describe what you want your copilot to do and the knowledge it should have, and Copilot Studio will generate it for you. You can immediately test your copilot, add extra features like custom actions, APIs, and enterprise knowledge, and publish it live with just a few clicks.
Connect all your enterprise data with Copilot connectors. Customers want copilots integrated with their business systems and apps. Copilot connectors allow you to link your copilot to business and collaboration data, enabling it to use various data sources such as public websites, SharePoint, OneDrive, Microsoft Dataverse tables, Microsoft Fabric OneLake (coming this year), Microsoft Graph, and leading third-party apps. You can even create custom generative prompts to configure how a copilot responds to data from an API or connector.
Conversational Analytics (Private Preview): Customers often request deeper insights into their copilot’s actions, generative AI responses, instances of incorrect answers, and improvement recommendations. Microsoft’s new conversational AI analytics and insights will enhance makers’ understanding of user satisfaction, provide insights into user queries, identify which generative answers are helpful or not, and suggest where adding new knowledge sources or creating custom topics can be beneficial.
Enhanced Security and Controls (Public Preview): Administrators can now configure advanced settings beyond default security measures. With Microsoft Purview, Copilot Studio administrators have access to detailed governance tools, including audit logs, inventory capabilities, and sensitivity labels. They can review comprehensive audit logs covering tenant-wide usage, inventory with API support, and tenant hygiene, such as data loss prevention violations and inactive copilots. This allows for effective monitoring of business impact. Both creators and end-users can view sensitivity labels when AI-generated responses are based on SharePoint documents.
At Spanish Point Technologies, we are committed to helping businesses harness the full potential of cutting-edge technologies. With the latest updates to Microsoft Copilot Studio, you can revolutionise your operations, streamline processes, and enhance customer experiences with ease. Contact us today to learn how we can help you implement and optimise Microsoft Copilot Studio for your unique needs.
